The Cucina Latella web site pages may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Do not break glass. Wherever possible goods will be supplied as near as possible to those depicted on our website and printed material. “Image photos only”, Cucina Latella reserves the right to alter the contents & finishes from time to time as necessitated by stock availability. Other specific notices do exist for care instructions and warranties.
1. Unless otherwise noted, all materials contained in this Site are copyrighted and may not be used except as provided in these terms and conditions or in the copyright or other proprietary notice provided with the relevant materials.
2. At all times the visual and text content of this website remain the property of The Latella Group Pty Ltd. The website source code remains the intellectual property of Tangent Interactive Design Pty Ltd. The materials contained in the Site may NOT be downloaded or copied without the express written permission of the owners. ALL copies must clearly indicate the copyright and any other proprietary notices contained on the materials. No material may be modified, edited or taken out of context such that its use creates a false or misleading statement or impression as to the positions, statements or actions of Cucina Latella.
3. The name and trademarks of copyright holders may NOT be used in advertising or publicity pertaining to the Web site, its content, specifications, or software without specific, written prior permission. Title to copyright in Web site documents will at all times remain with copyright holders.
Cucina Latella Trademarks
4. The trademarks, logos, and service marks displayed on the Site are registered and unregistered Trademarks of The Latella Group Pty. Ltd. No image displayed on the Site should be reproduced without the prior permission of The Latella Group Pty. Ltd.
Summary of Warranty
Dear Valued Customer,
Thank you for purchasing an original Cucina Latella decorative product. As each unique item has special features and properties we kindly draw your attention to the Conditions of Sale detailed below. Upon acceptance of our decorative products, please note the following:
? CLAIMS: All goods are dispatched in “showroom” condition. Any claims MUST be made in writing within five (5) days from receipt of goods and items in question must be returned for inspection. Subsequent replacement or repair is solely at the discretion of the Cucina Latella management and in accordance with our terms and conditions. We exchange within five (5) days but do not refund or credit. Removal of labels and / or modification, misuse, tampering, attempted repair by others, where changes have been made to the goods or where goods have not been maintained in accordance with instructions, negates all warranty or claims. No claims will be recognised without proof of purchase. In the event of a claim, photos may be requested as supporting evidence.
? NON-APPETITO - DO NOT EAT!! Never eat and never open the jars. If solution is swallowed, drink milk or water and do not induce vomiting. Always seek medical advice immediately. This is a hand made product and irregularities are a common occurrence and should be seen as an integral part of the uniqueness of this product. The contents are all artificial mediums for decoration only. Resemblance to natural fruit preserves is achieved by intentional painted blemishes, loose stems and/or leaves and light sediment. These are not faults but intended to create a realistic variations. . Glass components are generally hand blown and may have variations in shape and thickness and will show the normal bubbling characteristic of hand blown glass. This feature is therefore inevitable and considered normal.
? HEAT SOURCE: Keep out of direct sunlight, as our product is not UV resistant and/or keep away from a direct heat source.
? WARRANTY: One year from date of purchase from Cucina Latella. Authorized repairs within warranty are free of charge, however, freight charges will apply and will be charged to the customer unless returned/collected in person. Our product specifications state that due to barometric pressures, solution levels need to fluctuate and it is a normal occurrence to drop down to 1cm below the roping for jars up to 6 litres, down to 3cm below the roping for jars from 7 litres and 6cm below for jars to 15 litres. This is a peculiarity of the Urn shape jars because of their narrow neck. “Top-ups” labour & materials outside the stated tolerance level & within warranty are at no charge to the customer. Outside of warranty a maintenance and freight fee will be incurred. Fees on application.
? FREIGHT/INSURANCE: Freight, handling and insurance is not included inside or outside the warranty period. Goods supplied are in “showroom” condition and sold on an “ex warehouse” basis. Property is deemed to pass to the purchaser when goods are signed for and accepted from the delivery services. Acceptance of damaged goods without specific notation on the delivery docket, is deemed to mean goods arrived in acceptable condition.
? AIR-FREIGHT: Jars should be crated or palletised & placed in pressurised compartment labelled: “Fragile/Glass ? Handle with care - Top Load & Hand Sort only”.
? SEA-FREIGHT: Crated or palletised, labelled: “Fragile/Glass/Handle with care. Hand Sort only”.
Questions regarding this notice should be directed to our email address.